Transforming expert professionals into emotionally intelligent leaders
Book
Creating an EVEN Greater Whole: Becoming an Emotionally Intelligent Leader
Creating an EVEN Greater Whole: Becoming an Emotionally Intelligent Leader offers a fresh perspective and practical tools for people to learn how to use their Emotional Intelligence to manage change and create positive, inclusive workplaces. Emphasis is placed on best practices that motivate high performing teams and maintain high employee retention rates.
Creating a Greater Whole:
A Project Manager's Guide to Becoming a Leader
"Any project manager (and even managers in general) can benefit from the guidance and insights in this book. The lengthier an individual's experience, the more they can relate to the concepts by means of the reflective exercises, but even the most junior practitioner will derive valuable insights and benefit from this catalog of leadership development frameworks, selecting and adopting those most relevant to their situation and journey."
PM World Journal
"Ms. Schwartz offers tried and true leadership theories and makes them accessible to all, regardless of leadership experience. The first half of the book offers the fundamentals, while the latter half is a toolkit for facing the leadership challenges of our time - change, uncertainty, and the need for courage and character. This book is not just for project managers, but for anyone who wants to be a great leader."
C.C. Clark, Global Talent Management Consultant
White Papers
Measuring Emotional Intelligence
Paper Summary: Business managers and leaders who hone their EI skills engage employee trust more easily, build stronger relationships with clients as well as colleagues, and foster resilient teams whose purpose and performance align to achieve organizational goals.
The challenge is how can you coach skills that can’t be measured? Using the EQ-i 2.0 methodology, Emotional Intelligence becomes an action verb that can be measured. This white paper introduces actual business outcomes that resulted from intentional, emotionally intelligent choices.
The Business of Mattering
Paper Summary: In 2023, 30% of the U.S. workforce reported that they did not believe they or their work was valued by their employer.
The human response when people don’t feel they or their work matter is to disengage. Lack of initiative and poor quality work costs the U.S. economy hundreds of billions of dollars annually.
This white paper offers easy, low cost actions that managers can take to create a positive workforce where people engage and take initiative. These behavior changes show up as increased retention, lower absenteeism, and higher profitability.
Our signature programs transform expert professionals into effective managers and leaders so your company can increase productivity, job satisfaction, loyalty, and culture.
Expert to Excellence®
Expert professionals are often promoted due to their expertise without concern for their leadership capabilities. The Expert to Excellence program is designed to enable technical experts to understand intangible leadership concepts and turn them into tangible action plans.
Workshops
Workshops are an excellent opportunity for team building and collaborative innovation. The River Birch Group offers interactive workshops ranging from 1-3 hours, incorporating group discussions, exercises, and real-life scenarios. These workshops can be customized to address specific needs. Contact us to discuss the course design that will best achieve the goals for the people within your organization.
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Transformational Workshops Sampling:
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Use Your Emotional Intelligence to Build Amazing Teams
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Delegation for Success and Other New Manager Essentials
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Communicating with Differently Thinking People
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Emotional Intelligence in the Workplace
One-to-One Coaching
The River Birch Group coaching process uses the EQ-i 2.0 assessment tool to establish a foundation from which the client and I design an action plan to achieve their professional development goals.
Speaking Engagements
Susan is an international technical executive and a dynamic speaker who delivers 45-90 minute presentations that engage the audience and provide emotionally intelligent tools that can immediately be put into practice. She receives high marks for her ability to facilitate interactive, high-energy sessions, both in-person and remotely.