Transforming expert professionals into emotionally intelligent leaders
Book
Creating an EVEN Greater Whole: Becoming an Emotionally Intelligent Leader
Creating an EVEN Greater Whole: Becoming an Emotionally Intelligent Leader offers a fresh perspective and practical tools for people to learn how to use their Emotional Intelligence to manage change and create positive, inclusive workplaces. Emphasis is placed on best practices that motivate high performing teams and maintain high employee retention rates.
Creating a Greater Whole:
A Project Manager's Guide to Becoming a Leader
"Any project manager (and even managers in general) can benefit from the guidance and insights in this book. The lengthier an individual's experience, the more they can relate to the concepts by means of the reflective exercises, but even the most junior practitioner will derive valuable insights and benefit from this catalog of leadership development frameworks, selecting and adopting those most relevant to their situation and journey."
PM World Journal
"Ms. Schwartz offers tried and true leadership theories and makes them accessible to all, regardless of leadership experience. The first half of the book offers the fundamentals, while the latter half is a toolkit for facing the leadership challenges of our time - change, uncertainty, and the need for courage and character. This book is not just for project managers, but for anyone who wants to be a great leader."
C.C. Clark, Global Talent Management Consultant
White Papers
Measuring Emotional Intelligence
Paper Summary: Business managers and leaders who hone their EI skills engage employee trust more easily, build stronger relationships with clients as well as colleagues, and foster resilient teams whose purpose and performance align to achieve organizational goals.
The challenge is how can you coach skills that can’t be measured? Using the EQ-i 2.0 methodology, Emotional Intelligence becomes an action verb that can be measured. This white paper introduces actual business outcomes that resulted from intentional, emotionally intelligent choices.
The Business of Mattering
Paper Summary: In 2023, 30% of the U.S. workforce reported that they did not believe they or their work was valued by their employer.
The human response when people don’t feel they or their work matter is to disengage. Lack of initiative and poor quality work costs the U.S. economy hundreds of billions of dollars annually.
This white paper offers easy, low cost actions that managers can take to create a positive workforce where people engage and take initiative. These behavior changes show up as increased retention, lower absenteeism, and higher profitability.
Podcasts
Tech Me Seriously
Susan Schwartz: The Journey From Expert to Leader
Sarah Tenisi speaks with Susan about emotional intelligence, the power of storytelling, the importance of building a team of people who are unlike you, and more!
Kore Women
Leadership and Management Coach: Susan Schwartz
Susan speaks with Summer Watson about how she transforms expert professionals into excellent leaders.
Your Intended Message: From Technical Expert to Leadership
Susan Speaks with George Torok about making the transition from star performer to team leader, how to build a team, and leaders' dirty little secret about leading!
Futureproof Your Career
Susan Schwartz -- Emotional Intelligence
In this podcast, Elise Stevens speaks with Susan about why we should all be developing our emotional intelligence. Listen here.
The Cost of Not Paying Attention
Emotional Intelligence: Why Businesses Need it to Succeed with Susan Schwartz
Susan speaks with Janine about being a great leader who empowers others, having the right amount of emotional intelligence, and how that can affect the overall performance of the team and organization.
Grow Strong Leaders
Why Paying Attention is the Start Point of Emotional Intelligence
Susan speaks with Meredith Bell about what technical professionals struggle with most when they transition to leadership, why Susan emphasizes the importance of reflective exercises and the one skill that's at the core of all other leadership skills.​
Empowering Women in Manufacturing and Business
Transforming Experts into Leaders with Susan Schwartz
Susan speaks with the WAM podcast about what it means to be an emotionally intelligent leader, along with the value of being vulnerable when leading a team.
Fifty and Forward: Cursh Ageism in the Workplace with Emotional Intelligence
Susan speaks with Elise Stevens about combating ageism in the workplace with a focus on how individuals over 50 can leverage emotional intelligence as a powerful tool.